Accident Repair Services Guide

At Harwoods, our commitment to you extends far beyond helping you find the perfect vehicle. We understand that accidents can be stressful and disruptive, which is why we offer our Harwoods Accident Assistance programme. This service is designed to ensure you stay mobile and continue with your daily life, even if the unexpected happens.

What Is Harwoods Accident Assistance?

In the unfortunate event that you're involved in an accident that wasn’t your fault, Harwoods Accident Assistance is here to offer you comprehensive support. Our aim is to minimise the inconvenience and get you back on the road as quickly as possible.

Key Benefits of Harwoods Accident Assistance

With 24/7/365 expert support, our dedicated team is available around the clock to provide expert advice and assistance for all aspects of your claim. Whether it’s day or night, you can count on us for support.

No Insurance Claims or Excess Payments

With Harwoods Accident Assistance, you don’t need to claim on your own insurance or pay any policy excess. We handle everything for you, ensuring a hassle-free experience.

Manufacturer-Standard Repairs

Repairs are carried out to the highest standards by qualified professionals. We ensure that your vehicle is repaired to manufacturer specifications, so you can have peace of mind knowing it's in expert hands.

Vehicle Recovery and Replacement

If your vehicle is un-drivable, we will arrange for it to be recovered to an approved repairer from anywhere in the UK. We also provide a comparable quality vehicle, delivered and collected from a location of your choice—no need for you to worry about drop-off or collection while yours is being repaired.

Insurance and Third-Party Liaison

We take the stress out of dealing with insurers and third parties by managing these aspects on your behalf. Our insurance management service ensures that you don’t have to navigate these processes alone.

Peace of Mind Throughout the Repair Process

Harwoods Accident Assistance keeps you informed at every stage of the repair process. We ensure that all services are pre-agreed before any work begins, so you know exactly what to expect. Our team, fully trained and available seven days a week, is dedicated to guiding you through the process and keeping you mobile. All services are provided by Auxillis, the UK’s leading accident management service provider. For more information, visit Auxillis.